Bandwidth Limit Exceeded
"The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later."
Why does this happen?
As a website grows in size and popularity it can outgrow the hosting plan it started with, which results in limits being exceeded.
One limit that is often exceeded is bandwidth. The more files, pages and videos your customers see, the more bandwidth you use - so when your website gets very popular it often needs more resources like extra disk space or bandwidth.
How do I get my website back online?
As soon as you know you've exceeded your limits you can do any of the following to get your website back up and running.
- Login to your www.bigwavenetwork.co.uk account and upgrade your package to the next available plan.
- Call us on 01392 492380 and we'll change your plan for you immediately.
- Submit a ticket asking us to increase your hosting plan to the next available option.
I DON'T WANT LIMITS!
We do offer an unlimited plan that removes bandwidth limits. You can upgrade to this via your www.bigwavenetwork.co.uk account.
Simply go to My Services > Select your current plan > Select your upgrade/downgrade.
Ways to get the most out of your Disk Usage and Bandwidth
You'd be right in thinking your bandwidth usage goes up if you’re getting more visitors to your website. But, did you know, the size of your images and downloads could be wasting your bandwidth and slowing the website down. All files and images uploaded to the website should be optimised, not only to conserve disk space but also to reduce the amount of bandwidth needed. Below we share some tips for optimising files on your website.
IMAGES
As an example: if you upload a 10MB photo to a page on your website and 50 people view that page, it could use around 500MB of your bandwidth!!
But don’t panic… there are tools online that can help you squeeze every MB out of your images. Here are a couple:
Birme - https://www.birme.net
A flexible and easy to use bulk image resizer. It can resize your images to any specific dimension and crop them proportionately if necessary. It's an online tool and you don't need to download or install it on your computer. Birme is absolutely free to use.
Optimizilla - https://imagecompressor.com
This online image optimiser shrinks JPEG and PNG images to the minimum possible size while keeping the quality high.
FILES
The same rules apply to any files you upload; the larger they are, the faster your bandwidth will be used up. Make sure you save PDFs as optimised for web quality and keep images in word documents to a small size.
KEEP YOUR WEBSITE TIDY!
Our last tip is to keep things tidy. If you upload an image and then decide not to use it, make sure you delete it from the server. The same applies to files - anything you know is old, out of date or not used any longer should also be removed.
All these tips will help prevent your website needing more Disk Space and make sure you get the most out of your Bandwidth.
